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Southern Illinois University Carbondale

    SIUC Transcript Request Policy

    Ordering SIU Carbondale Transcripts

    SIU Carbondale transcripts are $5.00 per copy. Exact pricing for filling orders will depend on the ordering options selected. Credit card orders are subject to processing charges. Request, payment and student signature must be received before requested transcripts will be released.


    Transcript Ordering Options

    Option 1

    On-line Ordering: Southern Illinois University now offers on-line official transcript ordering through Credentials, Inc. Please read this policy page in it's entirety, check the agreement box and proceed to the Credentials, Inc. site listed below.

    • 24/7 access to transcript ordering.

    • Assistance through the entire ordering process.

    • Automatic notification when your request has been completed

    • The convenience of payment by credit card

    • Eliminates the need to stand in line to place an order

    • Provides a RUSH service so that transcripts can be produced and mailed the next business day, for an additional cost

    • Provides the ability to send out transcripts by facsimile, for an additional cost

    • Regular requests are ordinarily mailed within three business days with this service. (After you receive your Confirmation Authorization.)

    • Provides a Federal Express option, for an additional cost.

    Transcripts to be sent by facsimile will ordinarily be faxed the next business day providing the request is received prior to 4pm; if the request is received after 4pm, they are ordinarily faxed the second business day. (After you receive your Confirmation Authorization.)

    Please note that transcripts that are faxed are considered unofficial and are marked prominently to reflect this.

    Rush orders are ordinarily mailed the next business day providing the request is received prior to 4 pm; if the request is received after 4pm, they are ordinarily mailed the second business day. (After you receive your Confirmation Authorization.)

    Picking up transcripts?

    If yes:

    • Requests received prior to 4pm will be ready the following business day after 2pm.
    • If received after 4pm, transcripts will be ready the second business day after 2pm. (After you receive your Confirmation Authorization.)
    • You must bring photo ID to pick up transcripts.

    To pick up transcripts other than your own, we must have the following:

    • A signed note from the student for authorization. This note must name the individual who will be picking up the transcript.
    • A photo ID of the individual picking up the transcript must be presented at time of pick up.

    To contact Credentials, Inc. customer service, regarding the on-line order you placed, please call 847-446-1027.


    Option 2

    Mail-in Request: Any student wishing to request transcripts from SIU Carbondale via mail, may do so by mailing the request with check or money order to the following address:

      TRANSCRIPTS
      Office of Records and Registration
      Woody Hall Room A119, Mail Code 4701
      Southern Illinois University
      Carbondale, IL 62901

    Transcripts ordered by mail are ordinarily mailed within 5 business days of receipt of request and check/money order.

    Picking up transcripts?

    If yes, requests received prior to 4pm will be ready the following business day after 2pm. If received after 4pm, transcripts will be ready the second business day after 2pm. You must bring photo ID to pick up transcripts.

    NOTE: If you wish to use a credit card, you may use Option 1 or Option 3. If paying by credit card and using Option 3, it is an on-line order that is placed in our office. We do not process credit cards in our office.

    NOTE: If you wish to order a transcript to be faxed or wish to expedite your request, please utilize Option 1.


    Option 3

    In-Person Request: Any student wishing to request transcripts from SIU Carbondale in person may do so by visiting us at Woody Hall Room A-119:

    General Information:

      Transcripts to be held for grades will ordinarily be mailed by the end of the week, following the last official day of the term.

      Transcripts to be held for degree posting have varying mail dates.

      If questions arise regarding posting of grades or degree, please contact the Records Office at 618-453-2999.

    To pick up transcripts other than your own, we must have the following:

    • A signed note from the student for authorization. This note must name the individual who will be picking up the transcript.
    • A photo ID of the individual picking up the transcript must be presented at time of pick up.

    If a concern arises with your request, you must contact the Transcript Office within sixty days of submitting your request at 618-453-2976 or trnscrpt@siu.edu.

    Also note that any past due financial obligation to the University may prevent the release of a transcript. Payments for charges on your Bursar account must be directed to the Bursar at bursar@siu.edu or http://www.siu.edu/~bursar/.


    By clicking the button below, I agree that I have read and understand the above policies as they apply to my request.

    proceed to the forms

    The button above must be selected to proceed to on-line ordering or to proceed to the mail-in request form.